Terms And Conditions

1. Shipping and Delivery

Shoppersfloor.com delivers to most addresses across India. Shipping rates and delivery times are calculated at checkout, and vary based on location and shipping method.

While the vast majority of our orders arrive on time, once in a while an order may be delayed for reasons outside our control. If you have any questions, don’t hesitate to contact our support@shoppersfloor.com support team.

2. Customer Service

Shoppersfloor.com is committed to providing exceptional customer service and quality products. Standard dispatch timeframes are between 3–10 business days. If you have any questions or concerns about a product, your order, email our support team.

3. User Comments, Feedback And Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation:

  1. To maintain any comments in confidence;
  2. To pay compensation for any comments; or
  3. To respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

4. Copyright

The contents of our website, and the site as a whole, are intended solely for personal, non-commercial (other than for the purchase of merchandise from our Site) use by its users.

You may download or copy the contents and other downloadable materials displayed on Shoppersfloor.com for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site

5. Security

When purchasing from Shoppersfloor.com your financial details are passed through Phonepe, a secure server using the tested 256-bit SSL (secure sockets layer) encryption technology. 256-bit SSL encryption is the current industry standard. We do not save any Cards (Debit/Credit Card) details in our Database or any Username/Password of Netbanking, we save transaction IDs and other details only. If you have any questions regarding our security policy, please email our support team.

6. Third-party links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

7. Modifications To The Service And Prices

Prices for our products are subject to change without notice. All references to Rupee(Rs) on this website are in Indian currency.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

8. Errors, Inaccuracies And Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

9. Shoppersfloor.com Promotions – General Terms and Conditions

Shoopersfloor.com may offer promotions from time to time in its sole discretion.

The terms and conditions of each promotion will be clearly set out in the relevant offer.

Shoppersfloor.com reserves all rights to vary, end or withdraw a promotion at any time, subject to applicable consumer laws.

Where a promotion is time limited, the time requirements will be strictly applied; no rain checks or exceptions.

Unless otherwise provided by the terms of the specific promotion, the promotion will apply to all products that are in stock on Shoppersfloor.com at the time of purchase.

Only one promotion or discount can be used at a time.

All products purchased during a promotion are sold subject to Shoppersfloor.com’s standard warranty. Our usual refund, exchange and shipping provisions will apply.

10. Cancellation Policy

Shoppersfloor.com assists with easy returns to make sure you're happy with your purchase. So if anything isn't as it should be get in touch and we'll sort out an exchange or refund straight away.

If you've made an error in purchasing, don't hesitate to ask our team for advice. The earlier we catch things, the more chance we have of reducing unnecessary shipping, which is kinder to the environment. Even better, choose as carefully as you can before hitting that confirmation button of joy.

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